Buzz360 Privacy Policy

Effective Date: October 28, 2025
Last Updated: March 5, 2026

Buzz360, LLC (“Buzz360,” “we,” “us,” or “our”) provides software tools used by political campaigns, advocacy organizations, and other groups to manage outreach activities including messaging, calling, relational organizing, and voter engagement.

This Privacy Policy explains how Buzz360 collects, uses, processes, and protects personal information when users access our websites, applications, software platforms, and related services (collectively, the “Services”).

Your use of the Services is also governed by the Buzz360 Terms of Service.

If you do not agree with this Privacy Policy, please discontinue use of the Services.

Questions may be directed to privacy@buzz360.co.

Scope of This Privacy Policy
Key Definitions
Information We Collect
How We Use Information
Artificial Intelligence and Analytics
Messaging and Communications Compliance
Sharing of Information
Data Controller and Processor Roles
Legal Disclosures
Cookies and Tracking Technologies
Data Security
Data Retention
Children's Privacy
California Privacy Rights
Political Speech and Public Records
Changes to This Privacy Policy
Contact Information

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected when users:

visit Buzz360 websites
create or manage a Buzz360 account
interact with Buzz360 support or sales teams
use outreach tools within the Services, including messaging, calling, and relational organizing features

This policy does not apply to third-party websites or services that are not controlled by Buzz360.

2. Key Definitions

Services
Buzz360 websites, software platforms, mobile applications, APIs, and related technology used to support outreach and engagement activities.

Customer
An organization or individual using the Services.

Customer Content
Information uploaded, stored, or transmitted through the Services by a Customer.

Personal Information
Information that identifies, relates to, or can reasonably be associated with an identifiable individual.

De-identified Data
Information that cannot reasonably be used to identify a specific individual.

3. Information We Collect

3.1 Account Information

When users create an account, Buzz360 may collect:

name
email address
phone number
organization affiliation
login credentials
subscription or billing information

Payment card information is processed by third-party payment providers.

3.2 Customer Contact Data

Customers may upload contact lists including:

names
phone numbers
email addresses
relational connections
outreach notes or tags

These contacts may represent:

voters
supporters
volunteers
donors
personal contacts used in relational organizing

Customers are responsible for ensuring they have the legal right to upload and use such contact information.

3.3 Relational Organizing Data

Certain features of the Services allow users to upload personal contacts to identify relationships with supporters or voters.

Buzz360 does not publish or sell relational contact data.

3.4 Messaging and Calling Data

When communications are sent through the Services, Buzz360 may process:

SMS or RCS messages
email messages
phone call activity
message delivery status
opt-out requests
complaint or bounce information

Buzz360 may maintain logs of communications activity including timestamps, sender account information, recipient identifiers, and delivery status.

3.5 Voter Data

Certain Services provide access to voter registration data obtained from government agencies or authorized public records.

Depending on jurisdiction, voter data may include:

name
address
party affiliation
voter participation history
demographic information where legally available

Use of voter data is governed by applicable law.

3.6 Technical and Usage Information

Buzz360 may automatically collect information including:

IP address
browser type
device identifiers
operating system
pages accessed
timestamps of platform activity

This information helps maintain system security and reliability.

4. How We Use Information

Buzz360 may use collected information to:

operate and maintain the Services
provide messaging, calling, and outreach functionality
manage customer accounts
process billing and subscriptions
improve platform performance
detect fraud or misuse
provide technical support
comply with legal obligations

5. Artificial Intelligence and Analytics

Buzz360 may use data generated through the Services to develop analytics tools, machine learning models, and artificial intelligence systems.

These systems may analyze customer datasets to generate insights or classifications such as identifying individuals who may be more likely to volunteer, donate, or respond to outreach.

Where reasonably practicable, Buzz360 uses aggregated or de-identified data when improving analytics tools.

Buzz360 does not disclose identifiable information from one customer's dataset to another.

6. Messaging and Communications Compliance

Customers using the Services to send communications must comply with applicable laws including:

the Telephone Consumer Protection Act (TCPA)
the CAN-SPAM Act
the Do-Not-Call Implementation Act
applicable state telemarketing laws
election communication disclosure laws

Customers are responsible for obtaining consent required to send communications.

Buzz360 acts as a technology provider facilitating communications on behalf of customers and does not determine message recipients.

Recipients may opt out of text messaging by replying STOP where applicable.

7. Sharing of Information

Buzz360 does not sell personal information.

Information may be shared with service providers that help operate the Services, including:

Twilio – messaging and calling infrastructure
Mailgun – email delivery
cloud hosting providers
analytics providers
payment processors

These providers process information solely to provide services on behalf of Buzz360.

8. Data Controller and Processor Roles

8.1 Customer as Data Controller

Customers determine:

which contacts are uploaded
how contact data is used
which communications are sent
the purposes of outreach activities

Customers are responsible for ensuring compliance with applicable laws.

8.2 Buzz360 as Service Provider

Buzz360 acts primarily as a service provider or processor that processes personal information on behalf of customers in order to operate the Services.

Buzz360 does not determine message recipients or outreach strategies.

9. Legal Disclosures

Buzz360 may disclose information when required to:

comply with court orders or subpoenas
investigate suspected violations of law
enforce platform policies
protect the safety or rights of Buzz360 or others

Buzz360 may cooperate with election regulators investigating misuse of the Services.

10. Cookies and Tracking Technologies

Buzz360 uses cookies and similar technologies to:

maintain sessions
remember user preferences
analyze platform performance
improve system reliability

Users may disable cookies through browser settings.

11. Data Security

Buzz360 implements commercially reasonable safeguards designed to protect information from unauthorized access or disclosure.

No system can guarantee complete security.

Users are responsible for protecting their account credentials.

12. Data Retention

Buzz360 retains information as long as necessary to:

operate the Services
comply with legal obligations
resolve disputes
enforce agreements

13. Children's Privacy

The Services are not directed to individuals under 13.

Buzz360 does not knowingly collect personal information from children under 13.

14. California Privacy Rights

California residents may request:

access to personal information collected about them
deletion of certain personal information

Requests may be submitted to:

privacy@buzz360.co

or (612) 567-0396.